Terms & Conditions
 
Nightfreight are our couriers.
 
They have a policy to only attempt delivery once to each address.
 
This means that if you are not there, they will return the tree to us but they will still make a charge for the delivery, we reserve the right to pass that charge on to you.
 
If you have any special delivery instructions, e.g. Please leave the tree in the front garden, please  attach a note to your front door with those instructions on and remember to sign the note or e-mail them to us via the contact us form on this site or via the e-mail address that you will receive when your order is placed.
 
Thank you for your understanding of this situation, it is outside of our control.
 
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